1. Business service
TapLoyal is a B2B software service for business and professional use. An order must be placed by a person authorized to act for the Merchant account. Mandatory statutory rights remain unaffected where they apply.
2. Select a plan and interval
Review the available plan features and limits, then select a monthly or yearly billing interval. The pricing and checkout interfaces identify the selected plan, Turkish-lira amount, and interval that will apply to the order being prepared.
3. Review business and billing details
Confirm that the Merchant identity, account, contact, and any billing or invoice information requested in the flow are complete and accurate. These details are used to associate the order, payment, subscription, and support record with the correct Merchant.
If an existing business detail is wrong and cannot be edited in the current screen, stop before payment and contact info@taployalapp.com from an authorized account email.
4. Review and correct before submission
Before submitting card data, check the plan, interval, payable amount, Merchant account, and each consent choice. Use the available navigation or field controls to correct information before payment. Do not submit the order if the summary does not match the intended purchase.
5. Read the contract and consent choices
The Terms of Service and Subscription and Renewal Terms govern the purchase. Card Storage Authorization is optional and separate. Recurring Payment Authorization is also separate; without it, the purchase ends after the selected term unless another term is actively purchased.
Links to the current documents and immutable versioned consent snapshots are available in the legal center. The accepted document version is recorded with the subscription context.
6. Submit payment securely
Raw PAN, CVV, and card-expiry values are submitted from the browser to PayTR. TapLoyal does not store those raw values. PayTR or the card issuer may require 3-D Secure or another verification step.
Do not refresh, repeat, or resubmit a payment solely because a browser return is delayed. A browser success page is not final payment confirmation.
7. Confirmation and digital delivery
TapLoyal activates the selected paid plan only after receiving and verifying PayTR's successful callback. If the payment remains pending, fails, or cannot be verified, the paid term does not start until a successful result is confirmed.
8. Contract access and retention
The current legal documents remain accessible from the TapLoyal legal center. Versioned pages preserve the consent text identified for subscription, card storage, and recurring payment. You may print or save the relevant pages for your own records.
9. Support, correction, and disputes
For an order, activation, cancellation, or payment issue, contact info@taployalapp.com from an authorized account email. Include the Merchant name, date, amount, and a non-sensitive transaction reference if available. Do not send full card data, CVV, password, MFA code, or access token.
A refund request is reviewed under the Cancellation and Refund Policy and verified provider records. Nothing in this guide removes a right to contact the card issuer or a competent authority.
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